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Jeep Cherokee right curtain airbag connector not properly secured

NHTSA campaign 24V516000 · Reported 2024-07-08 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

It only matters in a side crash, but an airbag that does not deploy raises the chance of injury; the notice does not ask owners to park, and Chrysler says all affected vehicles have already been repaired.

What's wrong, in plain English

The plug that connects the right-side curtain airbag was not pushed in and secured properly. That is the bag which drops down over the right-side windows in a side crash or rollover. With a loose connection, the airbag may not go off when it is needed. Because of this the vehicles do not meet the federal rules for side impact protection and for keeping people from being thrown out. A dealer secures the connector at no charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see whether your repair is already recorded as done.
2. If it still shows as open, call your Jeep dealer or FCA US customer service at 1-800-853-1403 and ask for recall 71B.
3. Have the connector secured — the work is free.

Affected vehicles (2)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
AIR BAGS:SIDE/WINDOW:CURTAIN
Summary
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Safety risk
An air bag that does not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.