Car Recall Tracker

Home › Jeep › Grand Cherokee › 25V083000

Jeep Grand Cherokee rearview camera may go blank

NHTSA campaign 25V083000 · Reported Feb 13, 2025 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

Not being able to see the rearview camera image reduces the driver's visibility, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V083000
Reported to NHTSAFeb 13, 2025
ManufacturerChrysler (FCA US, LLC)
Part affectedEquipment:electrical:infotainment:video (touch)screen/monitor/unit
Vehicles covered3 model/year combinations, model years 2021–2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

This recall affects certain Jeep Grand Cherokee and Grand Cherokee L vehicles. A part inside the center touchscreen display may overheat. If that happens, the rearview camera image may not display on the screen.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Jeep dealer, or call Chrysler customer service at 800-853-1403.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V083000. More in how recalls work.

Affected vehicles (3)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Jeep Grand Cherokee recalls

All 51 Grand Cherokee recalls

Official notice

Component
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Summary
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk
A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
Remedy
Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.