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VW ID.4 Gear Position May Not Display
high How serious is it? About this label
If the gear position isn't shown and the parking brake isn't engaged, the vehicle could roll away, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V120000 |
|---|---|
| Reported to NHTSA | Feb 27, 2025 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Part affected | Power Train:automatic Transmission:gear Position Indication (prndl) |
| Vehicles covered | 3 model/year combinations, model years 2021–2023 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On certain ID.4, Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles, the instrument panel may not properly show which gear the transmission is in.
What you should do
2. Contact a Volkswagen dealer (1-800-893-5298) or Audi dealer (1-800-253-2834).
3. The software update is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V120000. More in how recalls work.
Affected vehicles (3)
Who to contact
Volkswagen — official Volkswagen recall lookup
Customer service: 1-800-893-5298
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- Jun 30, 2025VW Atlas, Atlas Cross Sport, ID.4 Loose Boltshigh
Official notice
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
- Summary
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
- Safety risk
- Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
- Remedy
- Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.