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Ford Super Duty shifter can break off column

NHTSA campaign 25V163000 · Reported 2025-03-14 · Ford Motor Company

high How serious is it? About this label

Serious: a truck that rolls away can hit people or property and cause a crash, so get it inspected soon and always set the parking brake when you stop.

What's wrong, in plain English

The shift lever on the steering column may have a bad weld and can break away from the column. If it comes off, you cannot put the truck in park. A truck that is not truly in park can roll away on its own after you get out. The dealer will check the serial number on your steering column and install a new column if yours is affected, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your truck is included. 2. Call your Ford dealer, or Ford customer service at 1-866-436-7332, and ask for recall 25S20. 3. Have the steering column inspected and replaced if needed — the repair is free.

Affected vehicles (1)

Who to contact

Fordofficial Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Summary
Ford Motor Company (Ford) is recalling certain 2025 Super Duty F-250, F-350, and F-450 vehicles. The steering column shifter may have been improperly welded and detach from the steering column.
Safety risk
A detached shifter will prevent the driver from shifting into park, which can result in a vehicle rollaway and increase the risk of a crash.
Remedy
Dealers will inspect the steering column serial numbers and replace the steering column as necessary, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S20.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.