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Audi Q6 and SQ6 e-tron rearview camera shows blurry image

NHTSA campaign 25V225000 · Reported 2025-04-09 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

A poor rear image can hide something behind you and lead to a crash while backing up; the notice does not say to stop driving, but be extra careful reversing and check over your shoulder.

What's wrong, in plain English

The camera that shows what is behind you when you back up may display a fuzzy, unclear picture. A blurry image makes it harder to see people, pets or objects behind the car while reversing. Because the picture is not clear enough, these vehicles do not meet the federal rear visibility rule. A dealer will fit a new rearview camera, and will also check the surround view cameras and replace them if needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected. 2. Contact your Audi dealer, or Audi customer service at 1-800-253-2834 (recall 90XM), for an appointment. 3. Have the camera replaced at no cost to you.

Affected vehicles (2)

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary
Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 SQ6 e-tron and Q6 e-tron vehicles. The rearview camera may show a blurry image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A blurry rearview image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera. In addition, dealers will inspect and replace surround view cameras as necessary. All repairs will be performed free of charge. Owner notification letters were mailed May 2, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90XM.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.