Audi Q6 e-tron rearview camera image may be delayed

NHTSA campaign 25V226000 · Reported Apr 9, 2025 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

Audi says a rearview camera image that is delayed or deactivated reduces the driver's view of what is behind the vehicle, increasing the risk of injury or a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	25V226000
Reported to NHTSA	Apr 9, 2025
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Back Over Prevention:software
Vehicles covered	1 model/year combination, model years 2025
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Audi is recalling certain 2025 Q6 and SQ6 vehicles. After the driver shifts into reverse, the picture from the rearview camera may be delayed or may switch off. That means the screen may not show what is behind the vehicle when it is needed. Because of this, these vehicles do not meet the federal rear visibility standard. Dealers will update the software in the rearview camera control unit free of charge, and owner letters were mailed May 20, 2025.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact an Audi dealer to have the camera software updated, or call Volkswagen customer service at 800-893-5298 (the recall number is 916C).
3. The software update is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V226000. More in how recalls work.

Affected vehicles (1)

2025 Audi Q6 E-TRON

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Audi Rearview Camera Recalls Cover Blank, Blurry and Delayed Images · all 6 Audi recalls in this area

Other Audi Q6 E-TRON recalls

Dec 19, 2025Audi E-Tron Models: Rear Seat Belt May Not Lockhigh
Apr 9, 2025Audi Q6 e-tron and SQ6 e-tron blurry rearview camerahigh

Official notice

Component: BACK OVER PREVENTION:SOFTWARE
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 SQ6 and Q6 vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk: A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will update the rearview camera control unit software, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 916C.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.