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Mercedes-Benz GLE, GLS Rearview Mirror May Detach
medium How serious is it? About this label
A detached mirror leaves the driver with less visibility, and a detached camera can disable driving assistance features, either of which raises the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V325000 |
|---|---|
| Reported to NHTSA | May 30, 2025 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Part affected | Visibility:rearview Mirrors/devices:interior |
| Vehicles covered | 4 model/year combinations, model years 2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Certain Mercedes-Benz GLE and GLS SUVs have a multi-purpose camera and a rearview mirror that are mounted on the windshield. These parts may not be attached firmly enough, and either one could come loose over time. If the mirror detaches, the driver is left with less visibility. If the camera detaches, features such as Active Lane Keeping Assist and Active Brake Assist may stop working.
What you should do
2. Contact Mercedes-Benz USA customer service at 1-800-367-6372 to schedule the windshield and mirror/camera replacement.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V325000. More in how recalls work.
Affected vehicles (4)
Who to contact
Mercedes-Benz — official Mercedes-Benz recall lookup
Customer service: 1-800-367-6372
The bigger picture
- Mercedes-Benz Visibility Recalls Involve Sprinter Windows, Blower Wiring, and Mirrors · all 3 Mercedes-Benz recalls in this area
Official notice
- Component
- VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 350 4MATIC, 2025 GLE 450e 4MATIC, GLE 450 4MATIC Coupe, GLE 450 4MATIC, GLS 450 4MATIC, Maybach GLS 600 4MATIC, AMG GLE 53 4MATIC, AMG GLE 53 4MATIC Coupe, AMG GLE 63 S 4MATIC Coupe, and AMG GLS 63 4MATIC vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach.
- Safety risk
- A detached mirror can reduce visibility for the driver. A detached camera can cause a loss of certain driving assistance systems, such as Active Lane Keeping Assist and Active Brake Assist. Either of these situations can increase the risk of a crash.
- Remedy
- Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060001.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.