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Mercedes GLE and GLS: mirror and camera can detach

NHTSA campaign 25V325000 · Reported 2025-05-30 · Mercedes-Benz USA, LLC

medium How serious is it? About this label

Moderately serious, since it affects your view and your safety systems rather than causing a sudden breakdown, and the notice does not tell owners to stop driving.

What's wrong, in plain English

On these Mercedes SUVs, the rearview mirror and the camera mounted behind the windshield may not be attached firmly enough, and either one can come loose and fall off. If the mirror falls, you lose your view of what is behind you. If the camera falls, driver-assist features that help keep you in your lane and brake for you stop working. Either situation makes a crash more likely. A dealer replaces the windshield and reinstalls the mirror and camera.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is covered.
2. Contact your Mercedes-Benz dealer or MBUSA at 1-800-367-6372, referring to recall 2025060001.
3. Schedule the windshield replacement and camera and mirror reinstallation; it is free.

Affected vehicles (4)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 350 4MATIC, 2025 GLE 450e 4MATIC, GLE 450 4MATIC Coupe, GLE 450 4MATIC, GLS 450 4MATIC, Maybach GLS 600 4MATIC, AMG GLE 53 4MATIC, AMG GLE 53 4MATIC Coupe, AMG GLE 63 S 4MATIC Coupe, and AMG GLS 63 4MATIC vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach.
Safety risk
A detached mirror can reduce visibility for the driver. A detached camera can cause a loss of certain driving assistance systems, such as Active Lane Keeping Assist and Active Brake Assist. Either of these situations can increase the risk of a crash.
Remedy
Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060001.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.