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Mercedes-Benz Visibility Recalls Involve Sprinter Windows, Blower Wiring, and Mirrors
Sprinter vans appear in two of these Mercedes-Benz visibility notices, with different defects and remedies. Certain 2019-2020 Sprinter VS30 vehicles have an inadequate HVAC blower motor circuit that may allow the wiring harness to overheat. Certain 2018-2019 Sprinter vehicles have rear side windows that may be single-pane rather than laminated safety glass, reducing protection against occupant ejection in a side impact or rollover. The remaining notice covers certain 2024 GLE 350 4MATIC and listed 2025 GLE and GLS variants. Their windshield-mounted rearview mirror and multi-purpose camera may detach, reducing visibility or disabling certain driving assistance systems. These notices concern wiring, glazing, and attachment problems.
Warning signs to watch for
- 2025 GLE/GLS mirror-and-camera recall: the rearview mirror or multi-purpose camera may detach.
- 2025 GLE/GLS mirror-and-camera recall: camera detachment can cause loss of Active Lane Keeping Assist and Active Brake Assist.
Can you keep driving? What the notices say
These notices do not tell owners to stop driving, and none gives a park-outside instruction. The February 2023 Sprinter blower-wiring recall does give specific operating instructions until repair: use the front HVAC blower only in manual mode whenever the engine is on, and avoid maximum blower and lowest/highest temperature settings. The Sprinter rear-side-window and GLE/GLS mirror-and-camera notices do not tell owners to stop driving. The blower instructions belong specifically to the Sprinter blower-wiring recall.
What the free repair involves
For Sprinter blower wiring, dealers relocate and replace the fuse and wiring harness. For Sprinter rear side windows, dealers replace single-pane safety glass with laminated safety glass. For the GLE/GLS attachment problem, dealers replace the windshield and reinstall the camera and mirror. Each notice specifies a free remedy.
Severity at a glance
| Severity | Recalls |
|---|---|
| critical | 1 |
| high | 1 |
| medium | 1 |
Models affected most
Where owners report visibility problems most
NHTSA owner complaints filed under visibility for the Mercedes-Benz models and years in this guide. Complaints are unverified reports and are not limited to the recalled defects.
| Vehicle | Visibility complaints |
|---|---|
| 2025 Mercedes-Benz GLS 450 4MATIC | 1 |
Every recall in this group
| Date | Recall | Severity |
|---|---|---|
| May 30, 2025 | Mercedes-Benz GLE, GLS Rearview Mirror May Detach | medium |
| Feb 17, 2023 | Mercedes-Benz Sprinter Blower Wiring May Overheat | critical |
| Jul 2, 2019 | Mercedes-Benz Sprinter Rear Side Windows Are Wrong Glass | high |
Common questions
What HVAC settings does the Sprinter blower-wiring notice require?
The February 2023 notice advises operating the front HVAC blower only in manual mode whenever the engine is on. Until the remedy is performed, owners are instructed to avoid maximum blower and the lowest or highest temperature settings.
Why are the recalled Sprinter rear side windows replaced?
The July 2019 notice says certain 2018-2019 Sprinter vehicles may have single-pane safety glass instead of laminated safety glass. The concern is inadequate protection against rear-occupant ejection during a side impact or rollover. Dealers replace the glass free of charge.
Does the GLE/GLS mirror recall also affect driver assistance?
The May 2025 notice says the multi-purpose camera and rearview mirror may detach from the windshield. Camera detachment can cause loss of certain assistance systems, including Active Lane Keeping Assist and Active Brake Assist. The remedy includes windshield replacement.
A recall applies only to specific vehicles. Check your 17-character VIN at nhtsa.gov/recalls.