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Ford Super Duty instrument cluster may fail at startup

NHTSA campaign 25V540000 · Reported 2025-08-22 · Ford Motor Company

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Driving without a working speedometer or warning lights increases the risk of a crash, but the notice does not tell owners to park the truck, so you can keep driving while you arrange the free update.

What's wrong, in plain English

On certain 2025-2026 Ford Super Duty trucks — F-250, F-350, F-450 and F-550 — plus some 2025 F-150s, the instrument cluster can fail to come on when you start the truck. The cluster is the screen and gauges directly in front of the driver. If it does not turn on, you cannot see your speed or any of the warning lights that tell you about a problem. The software fix is free.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm recall 25S88 covers your truck.
2. Call your Ford dealer or Ford customer service at 1-866-436-7332 — the update may come over the air, or the dealer can install it.
3. Make sure the cluster software update is completed; it costs you nothing.

Affected vehicles (4)

2025 Ford F-450 SD
2026 Ford F-350 SD
2026 Ford F-450 SD
2026 Ford F-550 SD

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why do Ford hybrid batteries and power cables keep getting recalled? · all 39 Ford recalls in this area

Official notice

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary: Ford Motor Company (Ford) is recalling certain 2025-2026 F-550 SD, F-450 SD, F-350 SD, F-250 SD, and 2025 F-150 vehicles. The Instrument Panel Cluster (IPC) may fail at startup.
Safety risk: An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash.
Remedy: The instrument panel cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S88.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.