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Jeep Grand Cherokee PHEV May Lose Drive Power

NHTSA campaign 25V576000 · Reported Sep 4, 2025 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

A loss of drive power increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V576000
Reported to NHTSASep 4, 2025
ManufacturerChrysler (FCA US, LLC)
Part affectedElectrical System:propulsion System
Vehicles covered5 model/year combinations, model years 2022–2026
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On these Jeep Grand Cherokee plug-in hybrid vehicles, a software error in the hybrid control processor may cause the vehicle to lose drive power.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Chrysler/Jeep dealer to schedule a software update, or call Chrysler customer service at 800-853-1403.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V576000. More in how recalls work.

Affected vehicles (5)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Jeep Grand Cherokee recalls

All 51 Grand Cherokee recalls

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Summary
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Safety risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.