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Ford Taurus door pillar trim can fall off

NHTSA campaign 25V611000 · Reported 2025-09-12 · Ford Motor Company

medium How serious is it? About this label

The notice does not tell owners to stop driving, but detached trim can create a road hazard that raises the risk of a crash, so get it fixed promptly.

What's wrong, in plain English

The plastic trim panels that cover the posts between the front and rear doors, on both the driver and passenger sides, can come loose and fly off while you are driving. A piece of trim lying in the roadway becomes an obstacle for the cars behind you, and drivers who brake or swerve suddenly to avoid it can crash. Ford dealers will repair or replace the trim, and owner letters went out on February 20, 2026.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your Taurus is included. 2. Call a Ford dealer and schedule the trim repair, or contact Ford customer service at 1-866-436-7332 (recall 25S91). 3. The repair is free — never pay for a recall fix.

Affected vehicles (2)

2018 Ford Taurus
2019 Ford Taurus

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Which Ford trim panels, roofs and body structures are under recall? · all 18 Ford recalls in this area

Official notice

Component: STRUCTURE:EXTERIOR TRIM
Summary: Ford Motor Company (Ford) is recalling certain 2016-2019 Taurus vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Safety risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Owner notification letters were mailed February 20, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S91.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.