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Ford and Lincoln Rearview Camera Image May Invert

NHTSA campaign 26V123000 · Reported Mar 3, 2026 · Ford Motor Company

medium How serious is it? About this label

A rearview image that is displayed incorrectly can reduce the driver's view behind the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number26V123000
Reported to NHTSAMar 3, 2026
ManufacturerFord Motor Company
Part affectedBack Over Prevention:software
Vehicles covered16 model/year combinations, model years 2020–2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The image on the center display may flip or turn upside down, showing an incorrect rearview image when the vehicle is put into reverse. Because the rearview image is not displayed correctly, these vehicles do not meet federal safety standards for rear visibility. To fix the problem, Ford dealers will update the software in the accessory protocol interface module at no charge to the owner.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Ford or Lincoln dealer, or call Ford customer service at 1-866-436-7332.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 26V123000. More in how recalls work.

Affected vehicles (16)

Show all 16 vehicles

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Explorer recalls

All 68 Explorer recalls

Official notice

Component
BACK OVER PREVENTION:SOFTWARE
Summary
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.