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Mercedes-Benz GLA 250 door may not open from inside
medium How serious is it? About this label
A door that cannot be opened may trap occupants inside the vehicle, which can increase the risk of injury. The notice does not tell owners to stop driving.
What's wrong, in plain English
A cable inside the door, called a bowden cable, may have been installed incorrectly. When it is wrong, the door cannot be opened using the inside handle. That means someone in the car could be stuck and unable to get out on their own, which Mercedes-Benz says can increase the risk of injury. A dealer will inspect the cable assembly and repair it if needed, at no cost. Owner notification letters were mailed May 1, 2026.
What you should do
Affected vehicles (1)
Who to contact
Mercedes-Benz — official Mercedes-Benz recall lookup
Customer service: 1-800-367-6372
The bigger picture
- Mercedes-Benz door latch, hood and lock recalls: what's going wrong? · all 7 Mercedes-Benz recalls in this area
Official notice
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLA 250 vehicles. The bowden cable may have been incorrectly installed, which can prevent the door from opening from inside the vehicle.
- Safety risk
- A door that cannot be opened may trap occupants inside the vehicle, which can increase the risk of injury.
- Remedy
- Dealers will inspect and repair the bowden cable assembly as necessary, free of charge. Owner notification letters were mailed May 1, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 13, 2026.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.