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Mercedes-Benz door latch, hood and lock recalls: what's going wrong?
Doors that will not stay shut — or will not open — dominate this group. The G-Class is the standout: MBUSA recalled 2019-2021 G 550 and G63 AMG rear door latches, then recalled again in 2024 for 2019-2023 G 550 and 2019-2022 G63 vehicles that had already received a replacement latch. Sprinter vans bring three more: an improperly tightened upper hood catch screw on 2018-2019 vans, right-side door latches built with incorrect components on 2018 Sprinter 2500 and 3500, and the wrong auxiliary lock on the optional electric sliding door of 2019-2020 vans. Newer cars add a corroding driver's door lock micro-switch that can permit a roll-away, and an incorrectly installed bowden cable on the 2026 GLA 250.
Warning signs to watch for
- A G-Class rear door that will not latch shut, or will not open properly.
- A door that cannot be opened from inside the vehicle on a 2026 GLA 250.
- Right-side Sprinter doors stay shut after the doors are electronically unlocked.
- The vehicle rolls away after you get out, because the driver's door lock switch failed.
- The Sprinter hood catch gives no warning — the hood can simply fly open at speed and block your view.
Is it safe to keep driving?
No recall here orders owners to stop driving or park outside. Still, two deserve caution beyond a routine appointment. Treat the Sprinter hood catch as urgent: the notice says vehicle speed, wind and road conditions can cause the hood to open with no warning and block your view. With the G-Class rear door latches, keep the rear seat empty until the latches are replaced, since a door could open while driving or trap a passenger. For the door lock roll-away recall, set the parking brake yourself every time.
What the free repair involves
The repairs are mechanical, done at the dealer, never over the air. Technicians inspect and tighten the Sprinter hood catch screw connection, inspect and replace the Sprinter right-side locks if necessary, convert the optional electric sliding door to manual operation, replace G-Class rear door latches (the right-side latch in the 2024 recall), replace the driver's door lock, and repair the GLA 250 bowden cable. All free of charge.
Severity at a glance
| Severity | Recalls |
|---|---|
| high | 4 |
| medium | 3 |
Models affected most
Every recall in this group
| Date | Recall | Severity |
|---|---|---|
| 2026-07-24 | Mercedes-Benz door lock switch may let vehicle roll away | high |
| 2026-03-06 | Mercedes-Benz GLA 250 door may not open from inside | medium |
| 2024-09-09 | Mercedes G-Class Rear Door May Open While Driving | high |
| 2021-05-14 | Mercedes G-Class rear doors may not latch shut | high |
| 2021-03-10 | Mercedes Sprinter Electric Sliding Door May Open in Crash | medium |
| 2019-09-18 | Mercedes Sprinter Hood May Fly Open While Driving | high |
| 2018-10-24 | Mercedes-Benz Sprinter right-side doors may not open | medium |
Common questions
My G-Class already had a door latch replaced. Am I still affected?
Possibly. The 2024 recall specifically covers 2019-2023 G 550 and 2019-2022 G63 AMG vehicles that received a replacement door latch during a service visit or an earlier recall repair. Those need the right-side rear latch replaced again, free.
Will my Sprinter's electric sliding door still work electrically after the repair?
No. Because the auxiliary lock fitted is the wrong type for an electric sliding door, the remedy converts the door from electric to manual function, free of charge. Owner notification letters for that recall were mailed January 20, 2023.
The door lock recall letters aren't due until September 2026. What now?
MBUSA expects to mail notification letters for the driver's door lock micro-switch recall on September 18, 2026. In the meantime, call MBUSA at 1-800-367-6372 to check whether your VIN is included, and always set the parking brake.
A recall applies only to specific vehicles. Check your 17-character VIN at nhtsa.gov/recalls.