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2 recalls covering model years 2025. To check whether your vehicle is affected, look up your 17-character VIN at nhtsa.gov/recalls — a recall may apply only to some vehicles of a given year.
In these Mercedes-Benz cars and SUVs, the infotainment computer can restart by itself while you are driving. When it does, the digital dashboard in front of the driver goes completely dark. You lose your speedometer and any warning lights, so you cannot tell how fast you are going or whether something else on the car needs attention. The dealer loads updated infotainment software at no cost to fix it.
A bracket on the rear suspension may have been welded on badly at the factory, and it can break away from the rear axle carrier. If that happens, the back of the car can suddenly stop handling normally and you could lose control. Mercedes says do not drive the car until it is fixed. The dealer will replace the whole rear axle carrier at no charge. Letters went out to owners in January 2025.
⚠ NHTSA advises: do not drive this vehicle until repaired.
Complaints owners have filed with NHTSA about the Mercedes-Benz E 350. These are unverified reports; better-selling years collect more.
| Model year | Complaints | Crashes | Fires | Injuries |
|---|---|---|---|---|
| 2025 | 2 | 0 | 0 | 0 |
Recalls and complaint record for one model year at a time: