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Audi A4 and A5 door trim can expose sharp edges

NHTSA campaign 17V675000 · Reported Oct 25, 2017 · Volkswagen Group of America, Inc.

low How serious is it? About this label

The exposed sharp edges increase the risk of injury to people in the car. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number17V675000
Reported to NHTSAOct 25, 2017
ManufacturerVolkswagen Group of America, Inc.
Part affectedStructure:body:door:hinge And Attachments
Vehicles covered2 model/year combinations, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Volkswagen is recalling certain Audi A4 sedan, A4 allroad and A5 Sportback cars. The aluminum trim on the front and rear doors can come loose from around the door speakers. Once the trim is loose, it leaves sharp edges exposed on the inside of the doors. Audi will notify owners, and a dealer will replace the aluminum trim that covers the door speakers at no cost to the owner.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your car is included.
2. Contact an Audi dealer, or Audi customer service at 1-800-253-2834, to have the speaker trim replaced.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 17V675000. More in how recalls work.

Affected vehicles (2)

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Audi A5 recalls

All 11 A5 recalls

Official notice

Component
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Audi A4 Sedan and A4 allroad, and 2018 A5 Sportback vehicles. The aluminum trim on the front and rear doors can come loose from around the door speakers, leaving sharp edges exposed.
Safety risk
The sharp edges of the speaker trim increase the risk of injury to vehicle occupants.
Remedy
Audi will notify owners, and dealers will replace the speaker cover aluminum trim, free of charge. The recall began March 13, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 70G6.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.