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Audi A5, S5 Rear Wiring Lacks Scuff Protection

NHTSA campaign 20V737000 · Reported Nov 25, 2020 · Volkswagen Group of America, Inc.

high How serious is it? About this label

If the wiring is damaged in a rear crash, the doors may not open from the outside and the hazard lights may not work, raising the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number20V737000
Reported to NHTSANov 25, 2020
ManufacturerVolkswagen Group of America, Inc.
Part affectedExterior Lighting:tail Lights
Vehicles covered4 model/year combinations, model years 2020–2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some A5 and S5 Sportback vehicles, the wiring for the rear lights may be missing a protective covering near the spare tire area. Without that covering, the wires could be damaged in a rear-end crash. If that happens, the doors might not open from the outside, and the hazard lights could stop working. Dealers will add the missing protection at no cost.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact Audi customer service at 1-800-253-2834 to schedule the repair.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V737000. More in how recalls work.

Affected vehicles (4)

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Audi A5 recalls

All 11 A5 recalls

Official notice

Component
EXTERIOR LIGHTING:TAIL LIGHTS
Summary
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS5 Sportback, 2020-2021 Audi A5 Sportback, and S5 Sportback vehicles. The wiring harness for the rear lights could be missing the anti-abrasion protection in the area of the spare wheel well.
Safety risk
Without the scuff protection, the wires may become damaged during a rear crash, disabling the doors from being opened from the outside, causing a loss of hazard lights, and increasing the risk of injury.
Remedy
Audi will notify owners, and dealers will apply scuff protection, free of charge. The recall began January 21, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 97EU.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.