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Audi and VW rear belts may not secure child seats

NHTSA campaign 21V606000 · Reported 2021-08-05 · Volkswagen Group of America, Inc.

high How serious is it? About this label

A child seat that is not held securely can increase the risk of injury in a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

Volkswagen and Audi are recalling certain 2021 and 2022 cars and SUVs because of a problem with the rear seat belts. The part of the belt that locks it in place for a child seat may switch off too early, so the child seat may not be held securely. Because of this, the vehicles do not meet the federal rule on protecting people in a crash. Dealers will check the middle rear seat belts and replace them if needed.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your vehicle is included. 2. Contact a dealer to have the middle rear seat belts inspected; Volkswagen customer service is 1-800-893-5298 and Audi customer service is 1-800-253-2834. 3. The inspection and any replacement are free.

Affected vehicles (20)

Show all 20 vehicles

Who to contact

Audiofficial Audi recall lookup

Customer service: 1-800-253-2834

Volkswagenofficial Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SEAT BELTS:REAR/OTHER:RETRACTOR
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.