Audi backup camera screen may go blank in reverse
medium How serious is it? About this label
A blank backup camera screen reduces what the driver can see behind the vehicle and increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 22V742000 |
|---|---|
| Reported to NHTSA | Oct 5, 2022 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Part affected | Back Over Prevention:display Function |
| Vehicles covered | 17 model/year combinations, model years 2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Volkswagen is recalling certain 2021 and 2022 Audi cars and SUVs because of a software problem with the backup camera display. When the vehicle is put into reverse, the screen may go blank or black instead of showing the view behind the vehicle. Because of this, the vehicles do not meet the federal safety rule for rear visibility. Dealers will update the software in the infotainment unit, the system that runs the center screen.
What you should do
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V742000. More in how recalls work.
Affected vehicles (17)
Show all 17 vehicles
Who to contact
Audi — official Audi recall lookup
Customer service: 1-800-253-2834
The bigger picture
- Audi Rearview Camera Recalls Cover Blank, Blurry and Delayed Images · all 6 Audi recalls in this area
Other Audi Q5 recalls
- Apr 24, 2026Audi Q5, SQ5 Seat Belts May Not Restrainhigh
- May 7, 2025Audi Q5 Cylinder Head Cover Screws Can Loosencritical
- Feb 12, 2025Audi Q5 High-Voltage Battery May Overheatcritical
- Nov 27, 2024Audi Q5 Hybrid Battery May Overheat And Catch Firecritical
- Apr 3, 2024Audi SUVs and A4 Allroad Risk Passenger Airbag Shutoffhigh
- Dec 13, 2023Audi portable charging cables can overheat and cause firecritical
Official notice
- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Summary
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Safety risk
- A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.