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Infiniti QX30 Driver Air Bag May Deploy Unexpectedly

NHTSA campaign 17V691000 · Reported Nov 1, 2017 · Nissan North America, Inc.

high How serious is it? About this label

If the driver's air bag deploys on its own, it can increase the risk of injury and a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	17V691000
Reported to NHTSA	Nov 1, 2017
Manufacturer	Nissan North America, Inc.
Part affected	AIR Bags:frontal
Vehicles covered	1 model/year combination, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The steering components in your QX30 may not be grounded well enough. If static electricity builds up and discharges while the air bag's clockspring is broken, the driver's air bag can deploy on its own.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your QX30 is included. 2. Contact an Infiniti dealer to have the steering components grounded, or call Infiniti customer service at 1-800-622-6200, option 7. 3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 17V691000. More in how recalls work.

Affected vehicles (1)

2018 Infiniti QX30

Who to contact

Infiniti — official Infiniti recall lookup

Customer service: 1-800-662-6200

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Infiniti Air Bag Recalls Affecting Deployment and Knee Airbag Covers · all 3 Infiniti recalls in this area

Other Infiniti QX30 recalls

Sep 12, 2019Nissan and Infiniti backup camera image can stay offmedium
May 30, 2018Infiniti QX30 Seat Belt Anchorage May Detachhigh

Official notice

Component: AIR BAGS:FRONTAL
Summary: Nissan North America, Inc. (Nissan) is recalling 2017-2018 Infiniti QX30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Safety risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy: Nissan will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began March 26, 2018. Owners may contact Infiniti customer service at 1-800-622-6200, option 7.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.