Ford Expedition second-row seats may not be secured

NHTSA campaign 17V775000 · Reported Dec 1, 2017 · Ford Motor Company

medium How serious is it? About this label

If a seat back is not held securely, or the person in the seat is not positioned properly, the risk of injury in a crash goes up. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	17V775000
Reported to NHTSA	Dec 1, 2017
Manufacturer	Ford Motor Company
Part affected	Seats:mid/rear Assembly
Vehicles covered	1 model/year combination, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On certain 2018 Ford Expedition vehicles, the second row outside seats may slide forward farther than they should, and the bolt that holds the seat back to the seat base may not have been installed correctly. Because of this, these vehicles do not meet federal safety rules for head restraints, seating systems and seat belt anchorages. Dealers will check how far the seats travel and replace the seat frame if needed, and will also check that the bolts are installed properly.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Ford dealer to have the second row outboard seats inspected, or call Ford customer service at 1-866-436-7332 (recall number 17C20).
3. The inspection and any repairs are free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 17V775000. More in how recalls work.

Affected vehicles (1)

2018 Ford Expedition

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Seat Recalls Involving Unlocked Seatbacks and Unexpected Movement · all 21 Ford recalls in this area

Other Ford Expedition recalls

Sep 22, 2026Ford Expedition and Super Duty Trucks: Headlight Failuremedium
Jun 24, 2026Ford, Lincoln SUVs: Transmission Park System May Failhigh
Jun 9, 2026Ford Expedition: Center Console May Have Sharp Edgesmedium
May 27, 2026Ford Expedition, Lincoln Navigator Seat Belt May Lockhigh
Mar 31, 2026Ford, Lincoln Windshield Wiper Arms May Breakmedium
Feb 20, 2026Ford and Lincoln Trailer Brake and Light Failurehigh

All 46 Expedition recalls

Official notice

Component: SEATS:MID/REAR ASSEMBLY
Summary: Ford Motor Company (Ford) is recalling certain 2018 Expedition vehicles. The second row outboard seats may have excessive forward adjustment capability and/or may have an improperly installed bolt that secures the seat back to the seat base. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints", number 207, "Seating Systems", and number 210, "Seat Belt Anchorage System."
Safety risk: If the seat back is not adequately secured, and/or the seat occupant is improperly positioned, there can be an increased risk of injury in a crash.
Remedy: Ford will notify owners, and dealers will inspect the second row outboard seats for proper seat adjustment travel, replacing the seat frame assembly if necessary. Dealers will also inspect the bolts attaching the seat back to the seat base for the proper installation, correcting it as necessary. These repairs will be made free of charge. The recall began on January 10, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C20.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.