Ford Expedition second-row seats may not be secured properly

NHTSA campaign 17V775000 · Reported 2017-12-01 · Ford Motor Company

high How serious is it? About this label

If the seat back is not adequately secured, and/or the seat occupant is improperly positioned, there can be an increased risk of injury in a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

On some 2018 Expeditions, the second-row window seats can slide forward farther than they should, and the bolt holding the seat back to the seat base may not have been installed correctly. Either problem means the seat or the person in it may not be in the right position in a crash, so the seat belt and headrest cannot do their job. Dealers check the seat travel and the bolts, and replace or fix parts as needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your Expedition is affected.
2. Contact a Ford dealer, or Ford customer service at 1-866-436-7332, and reference recall 17C20.
3. Have the second-row seats inspected and repaired free of charge.

Affected vehicles (1)

2018 Ford Expedition

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford seat recalls: loose seat backs and foldaway van seats · all 21 Ford recalls in this area

Official notice

Component: SEATS:MID/REAR ASSEMBLY
Summary: Ford Motor Company (Ford) is recalling certain 2018 Expedition vehicles. The second row outboard seats may have excessive forward adjustment capability and/or may have an improperly installed bolt that secures the seat back to the seat base. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints", number 207, "Seating Systems", and number 210, "Seat Belt Anchorage System."
Safety risk: If the seat back is not adequately secured, and/or the seat occupant is improperly positioned, there can be an increased risk of injury in a crash.
Remedy: Ford will notify owners, and dealers will inspect the second row outboard seats for proper seat adjustment travel, replacing the seat frame assembly if necessary. Dealers will also inspect the bolts attaching the seat back to the seat base for the proper installation, correcting it as necessary. These repairs will be made free of charge. The recall began on January 10, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C20.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.