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Ford Escape side airbag part may fly loose

NHTSA campaign 17V803000 · Reported 2017-12-18 · Ford Motor Company

high How serious is it? About this label

If the airbag goes off in a crash, the loose part could hit someone and cause injury, but the notice does not say to stop driving the vehicle.

What's wrong, in plain English

Certain 2018 Ford Escapes have a problem with the side curtain airbags, the ones that drop down along the windows to protect your head in a crash. A part inside the airbag can come loose when the airbag inflates. If that happens, the loose piece can be thrown into the cabin where you and your passengers are sitting. Dealers will replace the driver and passenger side curtain airbags at no cost.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to see if your Escape is affected. 2. Contact a Ford dealer or Ford customer service at 1-866-436-7332 to book the repair. 3. Have the side curtain airbags replaced free of charge.

Affected vehicles (1)

2018 Ford Escape

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford airbag recalls: which models and years keep coming back? · all 13 Ford recalls in this area

Official notice

Component: AIR BAGS:SIDE/WINDOW
Summary: Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Safety risk: If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the driver and passenger side curtain air bags, as necessary, free of charge. The recall is expected to begin January 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S44.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.