Ford and Lincoln 10-speed transmissions may not hold Park

NHTSA campaign 18V213000 · Reported 2018-04-04 · Ford Motor Company

high How serious is it? About this label

Serious — a vehicle that rolls away can hit a person or another car, and the notice does not tell owners to stop driving, so you can keep driving but always set the parking brake every time you park until the repair is done.

What's wrong, in plain English

These vehicles have a 10-speed automatic transmission, and a small metal pin inside it may have been left out at the factory. Without that pin, the transmission may not actually hold the vehicle in Park, even though you moved the shifter to Park and the dashboard shows Park. If you get out without setting the parking brake, the vehicle can roll away on its own. A dealer will look inside the transmission and add the missing pin.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Call your Ford or Lincoln dealer, or Ford customer service at 1-866-436-7332 (recall 18S09), and book the inspection.
3. Use your parking brake every time you park until the free repair is finished.

Affected vehicles (4)

2018 Ford Expedition
2018 Ford F-150
2018 Ford Mustang
2018 Lincoln Navigator

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford transmission, driveshaft and wheel recalls: which ones are urgent? · all 55 Ford recalls in this area
Lincoln transmission and axle recalls: rollaways and lost drive power · all 12 Lincoln recalls in this area

Official notice

Component: POWER TRAIN:AUTOMATIC TRANSMISSION
Summary: Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" function.
Safety risk: Despite the transmission shift lever being placed in 'Park' and the instrument panel display indicating 'Park,' the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
Remedy: Ford will notify owners, and dealers will inspect the transmission to make sure it has the roll pin, installing one if it is missing, free of charge. The recall began on April 13, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S09.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.