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Ford Expedition, F-150 Shift Indicator May Be Wrong

NHTSA campaign 18V214000 · Reported Apr 4, 2018 · Ford Motor Company

medium How serious is it? About this label

If the gear position display is wrong and the parking brake isn't applied, the vehicle can roll away, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number18V214000
Reported to NHTSAApr 4, 2018
ManufacturerFord Motor Company
Part affectedPower Train:automatic Transmission:gear Position Indication (prndl)
Vehicles covered2 model/year combinations, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Ford is recalling certain Expedition and F-150 vehicles because the clip holding the gear shift cable may not be seated properly. If it comes loose, the gear shift lever might show "Park" even though the transmission is actually in a different gear. If the parking brake isn't set before you get out, the vehicle could roll away on its own.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Ford dealer to have the shift cable clip inspected; you can also call Ford at 1-866-436-7332.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V214000. More in how recalls work.

Affected vehicles (2)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Expedition recalls

All 46 Expedition recalls

Official notice

Component
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Summary
Ford Motor Company (Ford) is recalling certain 2018 F-650 and F-750 vehicles equipped with 6-speed automatic transmissions and 2018 Ford F-150 and Expedition vehicles equipped with 10-speed automatic transmissions (excluding Expedition vehicles with a Rotary Gear Shift Dial on the console). The gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever position.
Safety risk
If the gear shift cable clip becomes unseated or dislodged, the gear shift lever position may indicate that the transmission is in 'Park' when it may be in a different gear. Additionally, despite selecting 'Park', if the parking brake is not applied before the vehicle is exited, the vehicle may roll. Either scenario increases the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect the shift cable locking clip and properly seat it, if necessary, free of charge. The recall began on April 13, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for the recall is 18S10.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.