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Mazda CX-5 Side Curtain Airbags May Fail

NHTSA campaign 18V426000 · Reported Jun 25, 2018 · Mazda North American Operations

high How serious is it? About this label

If the airbags do not deploy properly in a crash, it can increase the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V426000
Reported to NHTSA	Jun 25, 2018
Manufacturer	Mazda North American Operations
Part affected	AIR Bags:side/window
Vehicles covered	1 model/year combination, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

In some Mazda CX-5 vehicles, the side curtain airbags may not fully unfold the way they are supposed to if the vehicle is in a side-impact crash or a rollover. Because of this, the vehicles do not meet a federal safety standard meant to help keep passengers from being thrown from the vehicle during a crash. If the airbags don't work correctly, they may not protect occupants as intended.

What you should do

1. Check your VIN at nhtsa.gov/recalls. 2. Contact a Mazda dealer, or call Mazda customer service at 1-800-222-5500, Option 4. 3. Dealers will replace the curtain airbags, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V426000. More in how recalls work.

Affected vehicles (1)

2018 Mazda CX-5

Who to contact

Mazda — official Mazda recall lookup

Customer service: 1-800-222-5500

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Mazda Air Bag Recalls Involving Deployment Failures and Excessive Force · all 4 Mazda recalls in this area

Other Mazda CX-5 recalls

Nov 12, 2021Mazda Fuel Pump May Fail and Stall Enginehigh
Jun 27, 2019Mazda3, Mazda6 and CX-5 engines may stall unexpectedlyhigh

Official notice

Component: AIR BAGS:SIDE/WINDOW
Summary: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda CX-5 vehicles. In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Safety risk: If the air bags do not deploy properly in a crash, it can increase the risk of injury.
Remedy: Mazda will notify owners, and dealers will replace the curtain air bags, free of charge. The recall began July 31, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 2718F.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.