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Mazda CX-5 side curtain airbags may not unfold properly

NHTSA campaign 18V426000 · Reported 2018-06-25 · Mazda North American Operations

medium How serious is it? About this label

This is serious in a crash because the airbags may not protect you as intended, but the notice does not tell owners to stop driving, so you can keep driving while you schedule the free repair.

What's wrong, in plain English

Your CX-5 has curtain airbags that drop down from above the side windows to protect your head in a side crash or a rollover. On these vehicles, those airbags may not open up the way they are supposed to when they inflate. That means they may not cover the window area properly and may not do their job of keeping people from being thrown out or hitting the window. Mazda is replacing the curtain airbags.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your CX-5 is included in recall 18V426000.
2. Call a Mazda dealer and ask for recall 2718F, or reach Mazda customer service at 1-800-222-5500, Option 4.
3. Have the curtain airbags replaced — the repair is free.

Affected vehicles (1)

2018 Mazda CX-5

Who to contact

Mazda — official Mazda recall lookup

Customer service: 1-800-222-5500

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Mazda airbag recalls: which models can deploy wrong or shut off? · all 4 Mazda recalls in this area

Official notice

Component: AIR BAGS:SIDE/WINDOW
Summary: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda CX-5 vehicles. In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Safety risk: If the air bags do not deploy properly in a crash, it can increase the risk of injury.
Remedy: Mazda will notify owners, and dealers will replace the curtain air bags, free of charge. The recall began July 31, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 2718F.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.