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Mazda3, Mazda6 and CX-5 engines may stall unexpectedly

NHTSA campaign 19V497000 · Reported Jun 27, 2019 · Mazda North American Operations

high How serious is it? About this label

The notice says an unexpected stall increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V497000
Reported to NHTSA	Jun 27, 2019
Manufacturer	Mazda North American Operations
Part affected	Engine
Vehicles covered	5 model/year combinations, model years 2018–2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

A software error in the computer that controls the engine may cause the engine to stall while the vehicle is being driven. Mazda dealers will reprogram that computer with corrected software at no charge. The recall began August 20, 2019, and owners can contact Mazda customer service to schedule the free repair.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact your Mazda dealer or Mazda customer service at 1-800-222-5500, option 4 (recall 3719F).
3. The software update is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V497000. More in how recalls work.

Affected vehicles (5)

2018 Mazda CX-5
2018 Mazda MAZDA6
2019 Mazda CX-5
2019 Mazda MAZDA3
2019 Mazda MAZDA6

Who to contact

Mazda — official Mazda recall lookup

Customer service: 1-800-222-5500

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Mazda MAZDA3 recalls

May 29, 2025Mazda3 and CX-30 Air Bags May Not Deployhigh
Sep 3, 2024Mazda Camera Fault May Disable Safety Systemshigh
Oct 26, 2023Mazda3 Backup Camera Display May Go Blankmedium
Jul 14, 2023Mazda3 and CX-3 Rearview Camera May Malfunctionhigh
Nov 12, 2021Mazda Fuel Pump May Fail and Stall Enginehigh
Feb 22, 2021Mazda3 and CX-30 Tire Valves May Leak Aircritical

All 15 MAZDA3 recalls

Official notice

Component: ENGINE
Summary: Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Safety risk: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.