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Mitsubishi SUVs: Forward Collision Braking Software Issue

NHTSA campaign 18V620000 · Reported Sep 14, 2018 · Mitsubishi Motors North America, Inc.

high How serious is it? About this label

If the brakes stay applied longer than necessary, the driver may react with additional braking, and the resulting rapid deceleration can increase the risk of a rear-end collision. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V620000
Reported to NHTSA	Sep 14, 2018
Manufacturer	Mitsubishi Motors North America, Inc.
Part affected	Electrical System:software
Vehicles covered	5 model/year combinations, model years 2018–2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Certain 2018 Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles have a Forward Collision Mitigation system that detects pedestrians. Because of incorrect software, the system's control unit may apply the brakes for longer than needed, even after a pedestrian is no longer detected. This means the vehicle could keep braking on its own after the system should have released the brakes, since the software isn't correctly recognizing when to stop applying them.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact your Mitsubishi dealer to schedule the free software update (MMNA customer service: 1-888-648-7820).
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V620000. More in how recalls work.

Affected vehicles (5)

2018 Mitsubishi Eclipse Cross
2018 Mitsubishi Outlander
2018 Mitsubishi Outlander Phev
2018 Mitsubishi Outlander Sport
2019 Mitsubishi Eclipse Cross

Who to contact

Mitsubishi — official Mitsubishi recall lookup

Customer service: 1-888-648-7820

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Mitsubishi Outlander recalls

Aug 25, 2026Outlander Rearview Camera May Not Displaymedium
Apr 20, 2026Mitsubishi Outlander Liftgate Gas Spring May Failhigh
Aug 7, 2025Mitsubishi Outlander liftgate supports may corrode and failmedium
Jun 2, 2025Mitsubishi Outlander rearview camera image may freeze or vanishmedium
Jun 6, 2023Mitsubishi Outlander Backup Camera Image Can Failhigh
Jul 8, 2022Mitsubishi Outlander rearview camera may not show imagemedium

All 15 Outlander recalls

Official notice

Component: ELECTRICAL SYSTEM:SOFTWARE
Summary: Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Safety risk: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.