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Mitsubishi Outlander rearview camera may not show image

NHTSA campaign 22V470000 · Reported Jul 8, 2022 · Mitsubishi Motors North America, Inc.

medium How serious is it? About this label

Mitsubishi says a rearview camera display that does not work reduces the driver's view to the rear, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V470000
Reported to NHTSAJul 8, 2022
ManufacturerMitsubishi Motors North America, Inc.
Part affectedBack Over Prevention:display Function
Vehicles covered1 model/year combination, model years 2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain 2022 Mitsubishi Outlanders have a software error that affects the rearview camera. Because of the error, the screen may not show the rearview image at all. That leaves the driver without the camera view of the area behind the vehicle. As a result, these vehicles do not meet the federal rear visibility standard. Dealers will update the rearview camera software free of charge, and owner notification letters were mailed on August 1, 2022.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Mitsubishi dealer to have the camera software updated, or call Mitsubishi customer service at 1-88-648-7820 (the recall number is SR-22-003).
3. The software update is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V470000. More in how recalls work.

Affected vehicles (1)

Who to contact

Mitsubishi — official Mitsubishi recall lookup

Customer service: 1-888-648-7820

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Mitsubishi Outlander recalls

All 15 Outlander recalls

Official notice

Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Summary
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 1, 2022. Owners may contact MMNA customer service at 1-88-648-7820. MMNA's number for this recall is SR-22-003. This recall was replaced by NHTSA recall number 25V369.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.