Home › Mitsubishi › Outlander › 22V470000

Mitsubishi Outlander backup camera image fails to appear

NHTSA campaign 22V470000 · Reported 2022-07-08 · Mitsubishi Motors North America, Inc.

medium How serious is it? About this label

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

Some 2022 Mitsubishi Outlanders have a software error that can stop the backup camera picture from showing on the dashboard screen when you shift into reverse. With no picture, you cannot see children, pets, or objects directly behind the vehicle. Federal rules require a working rear view, so these vehicles do not meet the standard. A dealer will reload the camera software free of charge. Mitsubishi has since replaced this recall with a newer one.

What you should do

1. Enter your VIN at nhtsa.gov/recalls — it will show whether your Outlander is affected and which recall now applies, since 22V470000 was replaced by recall 25V369.
2. Contact your Mitsubishi dealer, or Mitsubishi customer service, and mention recall SR-22-003 to schedule the camera software update.
3. Have the software updated — the repair is free.

Affected vehicles (1)

2022 Mitsubishi Outlander

Who to contact

Mitsubishi — official Mitsubishi recall lookup

Customer service: 1-888-648-7820

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why does my Mitsubishi Outlander backup camera image not appear? · all 4 Mitsubishi recalls in this area

Official notice

Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Summary: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 1, 2022. Owners may contact MMNA customer service at 1-88-648-7820. MMNA's number for this recall is SR-22-003. This recall was replaced by NHTSA recall number 25V369.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.