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Mitsubishi Vehicles May Have Faulty Safety System Software

NHTSA campaign 18V621000 · Reported Sep 14, 2018 · Mitsubishi Motors North America, Inc.

high How serious is it? About this label

If these safety systems fail to work when needed, it can raise the chance of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V621000
Reported to NHTSA	Sep 14, 2018
Manufacturer	Mitsubishi Motors North America, Inc.
Part affected	Forward Collision Avoidance: Adaptive Cruise Control
Vehicles covered	4 model/year combinations, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Certain Mitsubishi Outlander Sport, Outlander PHEV, Eclipse Cross, and Outlander vehicles have a possible software problem in the control unit that manages the brake system. This could stop safety features such as automatic emergency braking, anti-lock brakes, electronic stability control, or the brake auto-hold function from working when they are needed. Dealers will update the software in the hydraulic control unit to fix the problem.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact Mitsubishi customer service at 1-888-648-7820.
3. The software update is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V621000. More in how recalls work.

Affected vehicles (4)

2018 Mitsubishi Eclipse Cross
2018 Mitsubishi Outlander
2018 Mitsubishi Outlander Phev
2018 Mitsubishi Outlander Sport

Who to contact

Mitsubishi — official Mitsubishi recall lookup

Customer service: 1-888-648-7820

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Mitsubishi Outlander recalls

Aug 25, 2026Outlander Rearview Camera May Not Displaymedium
Apr 20, 2026Mitsubishi Outlander Liftgate Gas Spring May Failhigh
Aug 7, 2025Mitsubishi Outlander liftgate supports may corrode and failmedium
Jun 2, 2025Mitsubishi Outlander rearview camera image may freeze or vanishmedium
Jun 6, 2023Mitsubishi Outlander Backup Camera Image Can Failhigh
Jul 8, 2022Mitsubishi Outlander rearview camera may not show imagemedium

All 15 Outlander recalls

Official notice

Component: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Summary: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
Safety risk: If the safety systems do not function as intended, it can increase the risk of a crash.
Remedy: MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.