Ford Expedition and Lincoln Navigator Second-Row Seat May Shift

NHTSA campaign 18V805000 · Reported 2018-11-14 · Ford Motor Company

high How serious is it? About this label

In the event of a crash, a seat that moves may not properly restrain the seat occupant, increasing their risk of injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

The middle seat in the second row may be missing one or both of the reinforcement brackets that belong in its seat track. Without them, the seat could shift or move during a crash instead of staying put. A seat that moves cannot hold the person in it properly, so that passenger could be hurt more badly. Ford will check the seat and, if brackets are missing, replace the center seat frame. A second letter follows once the remedy is ready.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your Expedition or Navigator is covered.
2. Contact your dealer or Ford customer service at 1-866-436-7332 (recall number 18S37); an interim letter went out December 21, 2018, with a second letter to follow when the remedy is ready.
3. Have the second row center seat inspected and the frame replaced if brackets are missing — it is free of charge.

Affected vehicles (2)

2018 Ford Expedition
2018 Lincoln Navigator

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford seat recalls: loose seat backs and foldaway van seats · all 21 Ford recalls in this area
Lincoln seat recalls: seats that shift, fold or recline · all 8 Lincoln recalls in this area

Official notice

Component: SEATS:MID/REAR ASSEMBLY
Summary: Ford Motor Company (Ford) is recalling certain 2018 Lincoln Navigator, and Ford Expedition vehicles. The second row center seat track assemblies may be missing one or both of the J-Channel reinforcement brackets, possibly allowing the seat to move in the event of a crash.
Safety risk: In the event of a crash, a seat that moves may not properly restrain the seat occupant, increasing their risk of injury.
Remedy: Ford will notify owners, and dealers will inspect the second row center seat for any missing J-channel reinforcement brackets, replacing the center seat frame assembly as necessary, free of charge. An interim owner notification was sent on December 21, 2018. A second letter will be mailed once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S37

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.