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Audi A5 Sportback front wheel may come loose

NHTSA campaign 18V893000 · Reported 2018-12-17 · Volkswagen Group of America, Inc.

critical How serious is it? About this label

Very serious — a wheel coming loose can cause a crash with little or no warning, so get the inspection done before driving much further.

What's wrong, in plain English

The bolts holding the front suspension together may not have been tightened enough when the vehicle was built. If they are too loose, a front wheel can work its way loose while you are driving and you could lose control. This affects certain 2018 A5 Sportback models. An Audi dealer will inspect the front suspension fasteners and replace any that are not right, at no cost. The recall began January 23, 2019.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your A5 is affected.
2. Contact your Audi dealer, or Audi customer service at 1-800-253-2834, and mention recall 40O2.
3. Have the suspension fasteners inspected and replaced as needed — it is free.

Affected vehicles (1)

Who to contact

Audiofficial Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SUSPENSION:FRONT
Summary
Volkswagen Group of North America (Volkswagen) is recalling certain 2018 Audi A5 Sportback vehicles. The front suspension fasteners may not have been sufficiently tightened during vehicle production, possibly resulting in a front wheel becoming loose.
Safety risk
A loose front wheel may increasing the risk of a crash.
Remedy
Volkswagen has notified owners, and dealers will inspect the front suspension fasteners, and replace them as necessary, free of charge. The recall began January 23, 2019. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 40O2.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.