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Porsche Panamera May Lose Power Steering Assist
high How serious is it? About this label
A sudden loss of power steering assist can make the vehicle harder to control and increase the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 18V898000 |
|---|---|
| Reported to NHTSA | Dec 19, 2018 |
| Manufacturer | Porsche Cars North America, Inc. |
| Part affected | Steering:electric Power Assist System |
| Vehicles covered | 1 model/year combination, model years 2018 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Porsche is recalling certain Panamera and related model vehicles because a software issue may cause an intermittent loss of electric power steering assist. When this happens, the steering could suddenly become harder to turn, since the electric assist that normally helps you steer isn't working as it should. Dealers will reprogram the power steering control unit to correct the problem.
What you should do
2. Contact a Porsche dealer, or call Porsche customer service at 1-800-767-7243, to schedule the repair.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V898000. More in how recalls work.
Affected vehicles (1)
Who to contact
Porsche — official Porsche recall lookup
Customer service: 1-800-767-7243
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- May 17, 2021Porsche Panamera and Taycan: Front Suspension Arm Defecthigh
Official notice
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Summary
- Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Porsche Panamera, Panamera 4, Panamera 4S, Panamera Turbo, Panamera 4S Executive, Panamera Turbo Executive, 2018 Panamera 4 Executive, Panamera 4 E-Hybrid, Panamera Turbo S E-Hybrid, Panamera 4 E-Hybrid Executive, Panamera S E-Hybrid Executive, Panamera 4 Sport Turismo, Panamera 4S Sport Turismo, Panamera 4 E-Hybrid Sport Turismo, Panamera Turbo Sport Turismo, and Panamera Turbo S Sport Turismo vehicles. A software failure may result in an intermittent loss of electric power steering assist.
- Safety risk
- An intermittent loss of power steering assist can increase the risk of a crash.
- Remedy
- Porsche will notify owners, and dealers will reprogram the power steering control unit, free of charge. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ13.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.