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Porsche Panamera Coolant Pump May Spark Electrical Fire

NHTSA campaign 23V033000 · Reported Jan 27, 2023 · Porsche Cars North America, Inc.

critical How serious is it? About this label

An electrical short circuit like this increases the risk of a vehicle fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V033000
Reported to NHTSAJan 27, 2023
ManufacturerPorsche Cars North America, Inc.
Part affectedElectrical System
Vehicles covered13 model/year combinations, model years 2018–2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain Porsche Panamera models may have a problem with the external coolant pump used for the climate control system. Moisture can get inside this pump, and when it does, it can cause an electrical short circuit. This kind of short circuit happens when the pump is exposed to humidity it isn't designed to handle, affecting the electrical connection inside it.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact your Porsche dealer, or call Porsche customer service at 1-800-767-7243.
3. The coolant pump replacement, and connector inspection or replacement if needed, is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V033000. More in how recalls work.

Affected vehicles (13)

Show all 13 vehicles

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Porsche Panamera recalls

All 11 Panamera recalls

Official notice

Component
ELECTRICAL SYSTEM
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2021 Panamera, Panamera 4, Panamera GTS and Panamera Turbo vehicles. Please see the recall report for a complete list of specific model names and model years. Humidity may enter the external coolant pump for the climate control system and cause an electrical short circuit.
Safety risk
An electrical short circuit increases the risk of a vehicle fire.
Remedy
Dealers will replace the external coolant pump and inspect and replace the plug-in connection, if necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed March 6, 2023. Owners will receive a second notice once remedy becomes available, anticipated July 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APA1.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.