Porsche Panamera coolant pump can short out and catch fire

NHTSA campaign 23V033000 · Reported 2023-01-27 · Porsche Cars North America, Inc.

critical How serious is it? About this label

Very serious, because this is a fire risk; the notice does not tell owners to park the car or stop driving, but get the repair done as soon as your dealer can do it.

What's wrong, in plain English

Moisture can get inside the pump that circulates coolant for the climate control system. Water and electricity do not mix: the moisture can cause an electrical short, and a short in that area can start a fire in the car. Porsche sent an early warning letter before the repair was ready. Dealers will replace the pump, and check the plug connection and replace it too if needed, free of charge.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your car is included (Porsche's recall number is APA1).
2. Call Porsche customer service at 1-800-767-7243 or your dealer to schedule the pump replacement.
3. Have the coolant pump replaced. The repair is free.

Affected vehicles (13)

2018 Porsche Panamera
2018 Porsche Panamera 4
2018 Porsche Panamera 4 Executive
2018 Porsche Panamera 4 Sport Turismo
2018 Porsche Panamera 4S
2018 Porsche Panamera 4S Executive
2018 Porsche Panamera 4S Sport Turismo
2018 Porsche Panamera Turbo
2018 Porsche Panamera Turbo Executive
2020 Porsche Panamera
2021 Porsche Panamera
2021 Porsche Panamera GTS

Show all 13 vehicles

2021 Porsche Panamera Turbo S

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Porsche electrical recalls: Taycan battery fire risk and cluster warnings · all 13 Porsche recalls in this area

Official notice

Component: ELECTRICAL SYSTEM
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2021 Panamera, Panamera 4, Panamera GTS and Panamera Turbo vehicles. Please see the recall report for a complete list of specific model names and model years. Humidity may enter the external coolant pump for the climate control system and cause an electrical short circuit.
Safety risk: An electrical short circuit increases the risk of a vehicle fire.
Remedy: Dealers will replace the external coolant pump and inspect and replace the plug-in connection, if necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed March 6, 2023. Owners will receive a second notice once remedy becomes available, anticipated July 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APA1.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.