Porsche Cayenne, Panamera and Taycan Rearview Camera Failure

NHTSA campaign 25V896000 · Reported Dec 19, 2025 · Porsche Cars North America, Inc.

medium How serious is it? About this label

A rearview camera that doesn't display reduces your view behind the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	25V896000
Reported to NHTSA	Dec 19, 2025
Manufacturer	Porsche Cars North America, Inc.
Part affected	Back Over Prevention: Sensing System: Camera
Vehicles covered	14 model/year combinations, model years 2019–2024
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

In these vehicles, the rearview camera image may not show up on the display screen when the vehicle is shifted into reverse. Dealers will fix this by updating the driver assistance software, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Porsche dealer at 1-800-767-7243.
3. The software update is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V896000. More in how recalls work.

Affected vehicles (14)

2019 Porsche Cayenne
2019 Porsche Cayenne E-Hybrid
2020 Porsche Cayenne
2020 Porsche Taycan
2021 Porsche Cayenne
2021 Porsche Cayenne E-Hybrid
2021 Porsche Taycan
2022 Porsche Cayenne
2022 Porsche Taycan
2023 Porsche Cayenne
2023 Porsche Taycan
2024 Porsche Cayenne

Show all 14 vehicles

2024 Porsche Panamera
2024 Porsche Taycan

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Porsche Taycan recalls

May 5, 2025Porsche Taycan front passenger airbag may switch offhigh
Oct 1, 2024Porsche Taycan Battery Short Circuit Fire Riskcritical
Oct 1, 2024Porsche Taycan High-Voltage Battery Short Circuit Riskcritical
Sep 5, 2024Porsche Taycan headlight software affects parking lightsmedium
Jun 19, 2024Porsche Taycan Front Brake Hoses May Leakhigh
Mar 20, 2024Porsche Taycan high-voltage battery may short circuitcritical

All 25 Taycan recalls

Official notice

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.