Car Recall Tracker

Home › Porsche › Cayenne › 25V896000

Porsche Cayenne, Panamera, Taycan: backup camera may go blank

NHTSA campaign 25V896000 · Reported 2025-12-19 · Porsche Cars North America, Inc.

medium How serious is it? About this label

It raises the chance of backing into someone or something, so get it fixed, but the notice does not tell owners to stop driving.

What's wrong, in plain English

When you shift into reverse, the backup camera picture may not appear on the screen. That leaves you backing up using only your mirrors and your own look over your shoulder, which makes it easier to miss a child, a pet or an object behind you. Federal rules require that image to show. Porsche dealers will load updated driver assistance software at no charge. Owner notification letters were mailed on February 13, 2026.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your car is affected.
2. Contact a Porsche dealer and ask for recall ASB2 to have the software updated.
3. The update is free; for help call Porsche customer service at 1-800-767-7243.

Affected vehicles (14)

Show all 14 vehicles

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.