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Jeep Cherokee: Instrument Cluster May Fail

NHTSA campaign 18V917000 · Reported Dec 20, 2018 · Chrysler (FCA US LLC)

high How serious is it? About this label

Without warning chimes, messages, and gauges working, there is an increased risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V917000
Reported to NHTSA	Dec 20, 2018
Manufacturer	Chrysler (FCA US LLC)
Part affected	Electrical System: Instrument Cluster/panel
Vehicles covered	1 model/year combination, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Some 2019 Jeep Cherokee vehicles have an instrument cluster that may fail. If it does, the warning chimes, messages, and gauges that give the driver information about the vehicle will not activate. Dealers will inspect the instrument cluster and replace it as necessary.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Chrysler dealer, or call Chrysler customer service at 1-800-853-1403.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V917000. More in how recalls work.

Affected vehicles (1)

2019 Jeep Cherokee

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Jeep Electrical Recalls Involving Battery Fires and Dashboard Display Problems · all 15 Jeep recalls in this area

Other Jeep Cherokee recalls

Sep 1, 2026Jeep tire pressure warning system may miss low tiresmedium
Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
May 7, 2026Jeep Cherokee Power Transfer Unit May Failhigh
Apr 9, 2026Jeep Cherokee Brake Control Problem May Disable Systemshigh
Feb 2, 2026Jeep And Ram Trailer Tow Module Failurehigh
Apr 29, 2025Jeep Cherokee Drivetrain Failure Can Cause Rollawayhigh

All 25 Cherokee recalls

Official notice

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Safety risk: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.