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Subaru Crosstrek, Forester may lose power steering assist
medium How serious is it? About this label
The notice says a loss of power steering assist requires higher steering effort, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 19V065000 |
|---|---|
| Reported to NHTSA | Feb 6, 2019 |
| Manufacturer | Subaru of America, Inc. |
| Part affected | Steering:electric Power Assist System |
| Vehicles covered | 2 model/year combinations, model years 2019 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On some 2019 Subaru Forester and Crosstrek vehicles, a connector inside the electric power steering unit may short circuit. If this happens, the vehicle loses power steering assistance, which means turning the steering wheel takes noticeably more effort. Subaru has notified dealers, who will inspect the steering gearbox and replace it if necessary, free of charge.
What you should do
2. Contact a Subaru dealer at 1-844-373-6614 to schedule an inspection.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V065000. More in how recalls work.
Affected vehicles (2)
Who to contact
Subaru — official Subaru recall lookup
Customer service: 1-844-373-6614
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Official notice
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Summary
- Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
- Safety risk
- Loss of power steering assist would require higher steering effort, increasing the risk of a crash.
- Remedy
- None of the affected vehicles have been sold yet. Subaru has notified dealers and they will inspect the steering gearbox, replacing it as necessary, free of charge. The recall began February 7, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUC-88.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.