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Jeep Cherokee Crash Sensors May Cause Airbag Failure

NHTSA campaign 19V449000 · Reported Jun 13, 2019 · Chrysler (FCA US LLC)

high How serious is it? About this label

If the airbags do not deploy properly in a crash, occupants face an increased risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V449000
Reported to NHTSAJun 13, 2019
ManufacturerChrysler (FCA US LLC)
Part affectedAIR Bags
Vehicles covered1 model/year combination, model years 2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Jeep Cherokee vehicles have a problem with the sensors that detect crashes for the airbag system. These sensors may fail, making it harder for the system to properly sense when a crash is happening. If that happens in an actual crash, the airbags may not deploy the way they are supposed to. Airbags that do not deploy correctly may not protect occupants as intended during a collision.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Chrysler dealer, or call Chrysler customer service at 1-800-853-1403, to have the sensors replaced.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V449000. More in how recalls work.

Affected vehicles (1)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Jeep Cherokee recalls

All 25 Cherokee recalls

Official notice

Component
AIR BAGS
Summary
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Safety risk
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.