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Toyota Prius, RAV4 Hybrid Brake Assist May Fail

NHTSA campaign 19V544000 · Reported Jul 24, 2019 · Toyota Motor Engineering & Manufacturing

high How serious is it? About this label

Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V544000
Reported to NHTSAJul 24, 2019
ManufacturerToyota Motor Engineering & Manufacturing
Part affectedElectronic Stability Control (esc)
Vehicles covered5 model/year combinations, model years 2019–2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The brake booster pump on these vehicles may fail. When it does, the Vehicle Stability Control system deactivates and the vehicle loses its power assist for braking. Because of this, these vehicles do not meet a federal safety standard covering electronic stability control systems.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Toyota dealer for an inspection and, if needed, a brake booster pump replacement; call Toyota customer service at 1-888-270-9371.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V544000. More in how recalls work.

Affected vehicles (5)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Toyota RAV4 Hybrid recalls

All 11 RAV4 Hybrid recalls

Official notice

Component
ELECTRONIC STABILITY CONTROL (ESC)
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Safety risk
Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Remedy
Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.