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BMW M340i Rear Headrest May Fold Down

NHTSA campaign 19V600000 · Reported Aug 14, 2019 · BMW of North America, LLC

medium How serious is it? About this label

If the headrest folds during a rear crash, there is an increased risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V600000
Reported to NHTSA	Aug 14, 2019
Manufacturer	BMW of North America, LLC
Part affected	Seats
Vehicles covered	1 model/year combination, model years 2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Some BMW M340i vehicles have a rear center headrest that was not welded correctly. Because of this, the headrest may fold down if the vehicle is struck from behind in a crash. This is the center headrest in the back seat, not the two outer ones. The issue comes from an improper welding process used when the vehicle was built, and it affects only vehicles covered by this recall.

What you should do

1. Check your vehicle's VIN at nhtsa.gov/recalls to confirm it's included in this recall.
2. Contact a BMW dealer to schedule the free repair, or call BMW customer service at 1-800-525-7417.
3. The headrest replacement is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V600000. More in how recalls work.

Affected vehicles (1)

2020 BMW M340I

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

BMW Seat Recalls Involve Loose Bolts, Welds, and Head Restraints · all 9 BMW recalls in this area

Other BMW M340I recalls

Aug 1, 2024BMW Starter Motor Overheating May Cause Engine Firecritical
Aug 16, 2023BMW seat belt warning chime may not soundmedium
Mar 29, 2023BMW M340i, X3, X4 Seat Frames Improperly Weldedhigh
Aug 2, 2021BMW and Toyota Supra May Lose Brake Assistmedium
Jul 21, 2021BMW, MINI and Toyota Supra passenger seat belt retractor faultmedium
Apr 28, 2021BMW 330e, M3, M340i Seat Belt Bolt Issuemedium

All 13 M340I recalls

Official notice

Component: SEATS
Summary: BMW of North America, LLC (BMW) is recalling one 2020 M340i and one M340i xDrive vehicle. Due to improper welding, the rear center headrest may fold in the event of a rear impact crash.
Safety risk: If the headrest folds down in a crash, there would be an increased risk of injury.
Remedy: BMW will notify owners, and dealers will replace the rear center headrest, free of charge. The recall began August 28, 2019. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.