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BMW and MINI steering tie rod may break

NHTSA campaign 19V601000 · Reported 2019-08-14 · BMW of North America, LLC

critical How serious is it? About this label

Very serious — a tie rod can break and cause a sudden loss of control, and although the notice does not tell owners to park the vehicle, it should be inspected as soon as possible.

What's wrong, in plain English

The tie rod is the bar that connects your steering to a front wheel. On these vehicles it may have been put together incorrectly at the factory. That mistake wears out the joint at the end of the rod faster than normal, and over time the rod can break. If it snaps while you are driving, that wheel stops following the steering wheel and you can lose control of the car. Dealers will inspect and replace the tie rods and ball joints as needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your X1, X2, or MINI is covered. 2. Call your BMW or MINI dealer right away and ask for the recall steering inspection; BMW customer service is 1-800-525-7417 and MINI is 1-866-825-1525. 3. Have the inspection and any needed tie rod or ball joint replacement done — it is free.

Affected vehicles (4)

Who to contact

BMWofficial BMW recall lookup

Customer service: 1-800-525-7417

MINIofficial MINI recall lookup

Customer service: 1-866-275-6464

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
STEERING:LINKAGES:TIE ROD ASSEMBLY
Summary
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X1 sDrive28i, X1 xDrive28i, 2019 X2 xDrive28i, MINI Cooper S Convertible, Countryman, and John Cooper Works Countryman vehicles. The steering gear tie rod may have been assembled incorrectly, which may result in excessive wear of the tie rod end, eventually causing it to break.
Safety risk
A broken steering tie rod would lead to a loss of vehicle control, increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will inspect the vehicles and replace the tie rods and ball joints as necessary, free of charge. The recall began October 11, 2019. Owners may contact BMW customer service at 1-800-525-7417 or MINI customer service at 1-866-825-1525.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.