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Subaru Outback and Legacy brake pedal bracket bolt loose

NHTSA campaign 19V664000 · Reported 2019-09-18 · Subaru of America, Inc.

high How serious is it? About this label

This is serious because weakened braking can cause a crash, but the problem develops over time and the notice does not tell owners to stop driving, so book the free inspection soon.

What's wrong, in plain English

On some 2020 Subaru Outback and Legacy vehicles, a bolt holding the bracket that supports the brake pedal may be missing or not tightened enough. Over time, the area where the brake pedal is mounted can bend out of shape. If that happens, pressing the pedal does not work the brakes as well as it should, so the car may take longer to stop. Dealers will check the bracket hardware and replace the hardware or the whole brake pedal assembly.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your car is affected.
2. Contact your Subaru dealer, or Subaru customer service at 1-844-373-6614 (recall WUL-97), to schedule the inspection.
3. Have the brake pedal bracket hardware checked and any needed parts replaced free of charge.

Affected vehicles (2)

Who to contact

Subaru — official Subaru recall lookup

Customer service: 1-844-373-6614

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Summary
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Safety risk
A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.
Remedy
Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.