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Subaru Legacy, Outback brake pedal bolt problem

NHTSA campaign 19V664000 · Reported Sep 18, 2019 · Subaru of America, Inc.

high How serious is it? About this label

A bent or shifted brake pedal bracket can reduce how well the brakes work, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V664000
Reported to NHTSASep 18, 2019
ManufacturerSubaru of America, Inc.
Part affectedService Brakes, Hydraulic:pedals And Linkages
Vehicles covered2 model/year combinations, model years 2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some 2020 Subaru Outback and Legacy vehicles may have a bolt in the brake pedal mounting bracket that is either missing or was not tightened enough. Without that bolt properly in place, the metal bracket that holds and supports the brake pedal may gradually bend or shift out of its correct shape as the vehicle continues to be driven.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Subaru dealer for an inspection, or call Subaru customer service at 1-844-373-6614.
3. Any needed hardware or brake pedal assembly repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V664000. More in how recalls work.

Affected vehicles (2)

Who to contact

Subaru — official Subaru recall lookup

Customer service: 1-844-373-6614

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Subaru Outback recalls

All 15 Outback recalls

Official notice

Component
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Summary
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Safety risk
A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.
Remedy
Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.