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Tesla Model 3 sun visor missing airbag warning label

NHTSA campaign 19V719000 · Reported Oct 10, 2019 · Tesla, Inc.

low How serious is it? About this label

The notice says that failing to provide the airbag warning information increases the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V719000
Reported to NHTSAOct 10, 2019
ManufacturerTesla, Inc.
Part affectedEquipment:other:labels
Vehicles covered1 model/year combination, model years 2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Tesla is recalling certain 2019 Model 3 cars. The sun visor on the driver's side may be missing the airbag warning information that is supposed to be printed on it. Because that warning information is not there, these cars do not meet the federal rule for occupant crash protection. Tesla service centers will look at the visor and replace it if that is needed, at no cost to the owner.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your car is included.
2. Contact a Tesla service center to have the visor inspected and replaced if needed, or call Tesla customer service at 1-877-798-3752 (recall number SB-19-15-003).
3. The inspection and any replacement are free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V719000. More in how recalls work.

Affected vehicles (1)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Tesla Model 3 recalls

All 35 Model 3 recalls

Official notice

Component
EQUIPMENT:OTHER:LABELS
Summary
Tesla Motors, Inc. (Tesla) is recalling certain 2019 Tesla Model 3 vehicles. The driver-side sun visor may not have the required air bag warning information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Safety risk
Failure to provide the air bag warning information increases the risk of injury.
Remedy
Tesla will notify owners, and Tesla Service Centers will inspect the visor and replace it, as necessary, free of charge. The recall began December 6, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-19-15-003.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.