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Tesla Model 3 Power Steering Assist May Fail

NHTSA campaign 25V092000 · Reported Feb 14, 2025 · Tesla, Inc.

medium How serious is it? About this label

Losing power steering assist makes the car harder to steer, especially at low speeds, and the notice says this raises the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V092000
Reported to NHTSAFeb 14, 2025
ManufacturerTesla, Inc.
Part affectedSteering:electric Power Assist System
Vehicles covered1 model/year combination, model years 2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer; this one can be delivered as an over-the-air software update

What's wrong, in plain English

Some Tesla Model 3 vehicles running older software can experience a problem with the power steering system. A circuit board for the electric power steering assist can become overstressed and cause the power steering assist to stop working right when the car comes to a stop and then starts moving again. When that happens, the steering wheel becomes much harder to turn, especially at low speeds.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Tesla will send an over-the-air software update automatically; you can also contact Tesla customer service at 1-877-798-3752.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V092000. More in how recalls work.

Affected vehicles (1)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Tesla Model 3 recalls

All 35 Model 3 recalls

Official notice

Component
STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.
Safety risk
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-004. (over-the-air software update)

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.