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Tesla Model 3 and Model Y May Lose Backup Camera
high How serious is it? About this label
A rearview camera that shows no image cuts down what the driver can see behind the vehicle, which increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V002000 |
|---|---|
| Reported to NHTSA | Jan 7, 2025 |
| Manufacturer | Tesla, Inc. |
| Part affected | Back Over Prevention:software |
| Vehicles covered | 2 model/year combinations, model years 2024–2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
In certain Tesla vehicles, a circuit board inside the car's computer can short out and the picture from the rearview camera can be lost. Without that image, these vehicles do not meet the federal safety standard for rear visibility. Tesla has sent out a free software update over the air. Tesla will also find vehicles whose computer board has failed or is under strain that could lead to failure, and replace those computers free of charge.
What you should do
2. Contact Tesla customer service at 1-877-798-3752, or a Tesla service center, with any questions or if your computer needs replacing.
3. Both the software update and any computer replacement are free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V002000. More in how recalls work.
Affected vehicles (2)
Who to contact
Tesla — official Tesla recall lookup
Customer service: 1-877-798-3752
The bigger picture
- Tesla Backup Camera Recalls: Delayed Images and Blank Displays · all 5 Tesla recalls in this area
Other Tesla Model 3 recalls
- Aug 5, 2026Tesla Model 3 and Model Y Headlights Too Brighthigh
- Jul 7, 2026Model 3 Vehicles Missing Required Safety Featureshigh
- May 5, 2026Tesla Model 3, S and Y rearview camera image delayedmedium
- Jun 18, 2025Tesla Model 3 and Model Y Seat Fasteners May Be Loosehigh
- Feb 14, 2025Tesla Model 3 Power Steering Assist May Failmedium
- Dec 17, 2024Tesla Cybertruck, Model 3, Model Y tire pressure warning light faultmedium
Official notice
- Component
- BACK OVER PREVENTION:SOFTWARE
- Summary
- Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Safety risk
- A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.