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Mazda CX-9 Tires May Lose Tread While Driving

NHTSA campaign 19V770000 · Reported Oct 28, 2019 · Mazda North American Operations

high How serious is it? About this label

A tire that loses its tread can make the vehicle less stable and increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V770000
Reported to NHTSA	Oct 28, 2019
Manufacturer	Mazda North American Operations
Part affected	Tires:tread/belt
Vehicles covered	1 model/year combination, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Some CX-9 SUVs were built with specific Sumitomo Falken tires that may have been manufactured using an incorrect rubber compound. Because of this, the tread on the tire can separate and detach from the tire itself, rather than remaining attached.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Mazda dealer (1-800-222-5500, Option 4) to have all four tires inspected.
3. Tires will be replaced as necessary, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V770000. More in how recalls work.

Affected vehicles (1)

2019 Mazda CX-9

Who to contact

Mazda — official Mazda recall lookup

Customer service: 1-800-222-5500

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Mazda CX-9 recalls

Nov 12, 2021Mazda Fuel Pump May Fail and Stall Enginehigh
Sep 27, 2021Mazda CX-9 second-row seat may slide forward in crashhigh
May 30, 2019Mazda CX-9 Wiring Fault Disables Airbag, Signalshigh

Official notice

Component: TIRES:TREAD/BELT
Summary: Mazda North American Operations (Mazda) is recalling certain 2019 CX-9 vehicles equipped with Sumitomo Falken ZIEX CT50 A/S tires, size P255/50R20 104V, having date code 1619. An incorrect rubber compound may have been used in the tire's manufacturing, allowing the tread to separate and detach.
Safety risk: A detached tire tread can decrease vehicle stability and increase the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect all four tire serial numbers, replacing the tires as necessary, free of charge. The recall began December 4, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4019J.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.