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Mazda CX-9 rear seat can slide forward in crash

NHTSA campaign 21V750000 · Reported 2021-09-27 · Mazda North American Operations

medium How serious is it? About this label

A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

These CX-9s have a second-row bench seat that splits 60/40. On the left-hand section, the seat may slide forward unexpectedly during a crash instead of staying put. Because the seat belt anchors to the seat, that movement pushes extra force onto whoever is buckled in there. The vehicle does not meet the federal safety standard for seat belt anchorages. Dealers will replace the internal parts of the affected second-row seats free of charge.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to check whether your CX-9 is included. 2. Contact your Mazda dealer or Mazda customer service at 1-800-222-5500, Option 4 (recall 5221I), to schedule the free seat repair. 3. If you can, seat passengers elsewhere in the vehicle until the left second-row seat has been fixed.

Affected vehicles (2)

2020 Mazda CX-9
2021 Mazda CX-9

Who to contact

Mazda — official Mazda recall lookup

Customer service: 1-800-222-5500

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component: SEATS:MID/REAR ASSEMBLY
Summary: Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Safety risk: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
Remedy: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.