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Mazda CX-9 second-row seat may slide forward in crash

NHTSA campaign 21V750000 · Reported Sep 27, 2021 · Mazda North American Operations

high How serious is it? About this label

A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V750000
Reported to NHTSA	Sep 27, 2021
Manufacturer	Mazda North American Operations
Part affected	Seats:mid/rear Assembly
Vehicles covered	2 model/year combinations, model years 2020–2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Mazda is recalling certain CX-9 vehicles that have the 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. Federal safety rules cover how seat belt anchorages must hold, and these vehicles do not meet that standard. A dealer will replace the internal parts inside the affected second-row seats at no cost to the owner.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Mazda dealer, or Mazda customer service at 1-800-222-5500, Option 4, to schedule the seat repair.
3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V750000. More in how recalls work.

Affected vehicles (2)

2020 Mazda CX-9
2021 Mazda CX-9

Who to contact

Mazda — official Mazda recall lookup

Customer service: 1-800-222-5500

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Mazda CX-9 recalls

Nov 12, 2021Mazda Fuel Pump May Fail and Stall Enginehigh
Oct 28, 2019Mazda CX-9 Tires May Lose Tread While Drivinghigh
May 30, 2019Mazda CX-9 Wiring Fault Disables Airbag, Signalshigh

Official notice

Component: SEATS:MID/REAR ASSEMBLY
Summary: Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Safety risk: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
Remedy: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.