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Honda Passport and Pilot Incomplete Frame Welding

NHTSA campaign 19V784000 · Reported Oct 31, 2019 · Honda (American Honda Motor Co.)

high How serious is it? About this label

Incomplete welding may reduce protection for vehicle occupants in a crash, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V784000
Reported to NHTSAOct 31, 2019
ManufacturerHonda (American Honda Motor Co.)
Part affectedStructure:body
Vehicles covered3 model/year combinations, model years 2019–2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On certain Pilot and Passport vehicles, the upper frame members on the left and right side at the front of the vehicle may not have been fully welded to the body. Because of this, the vehicle may not meet federal safety standards for protecting occupants in a crash and for limiting windshield intrusion. In a crash, incomplete welding may not protect occupants as well as intended, increasing the risk of injury.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Honda dealer, or Honda customer service at 1-888-234-2138, to have your vehicle inspected for missing welds.
3. If welds are missing, Honda will repurchase your vehicle or provide a similar replacement vehicle, at no cost to you.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V784000. More in how recalls work.

Affected vehicles (3)

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Honda Pilot recalls

All 26 Pilot recalls

Official notice

Component
STRUCTURE:BODY
Summary
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Safety risk
In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
Remedy
Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.