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Honda Pilot third-row seat belt trapped behind side panel

NHTSA campaign 25V056000 · Reported 2025-02-05 · Honda (American Honda Motor Co.)

medium How serious is it? About this label

A non-functioning seat belt cannot properly restrain the seat occupant, increasing the risk of injury during a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

On some 2025 Honda Pilots, the passenger-side seat belt in the third row was routed the wrong way at the factory, so the belt gets caught behind the plastic side panel next to the seat. When that happens, the belt will not pull out and latch the way it should, and whoever sits there cannot buckle up properly. In a crash, that passenger would not be held in place. Dealers will inspect the belt and route it correctly.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm recall 25V056000 applies (Honda's number ZL4).
2. Contact your Honda dealer or Honda customer service at 1-888-234-2138 to book the seat belt inspection.
3. Keep that seat empty until the free repair is done.

Affected vehicles (1)

2025 Honda Pilot

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Which Honda seat belt recalls affect your front, second or third row? · all 7 Honda recalls in this area

Official notice

Component: SEAT BELTS:REAR/OTHER
Summary: Honda (American Honda Motor Co.) is recalling certain 2025 Honda Pilot vehicles. The third-row passenger seat belt assembly may not function, due to incorrect routing that traps the seat belt behind the passenger side panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Safety risk: A non-functioning seat belt cannot properly restrain the seat occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and repair the seat belt routing as necessary, free of charge. Owner notification letters were mailed March 24, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is ZL4.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.