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Hyundai Kona Certification Label Shows Wrong Weight Rating

NHTSA campaign 20V022000 · Reported Jan 17, 2020 · Hyundai Motor America

low How serious is it? About this label

An incorrect weight rating could lead to an overloaded vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number20V022000
Reported to NHTSAJan 17, 2020
ManufacturerHyundai Motor America
Part affectedEquipment:other:labels
Vehicles covered1 model/year combination, model years 2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain 2020 Hyundai Kona vehicles have a certification label that may show the wrong Gross Axle Weight Rating, which is the maximum amount of weight each axle of the vehicle is rated to safely carry. Because the number on the label is incorrect, an owner who relies on it when loading the vehicle could unknowingly end up putting more weight on the vehicle than it was actually designed to handle.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact Hyundai customer service at 1-855-371-9460.
3. Dealers will install a corrected label sticker over the affected areas, free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V022000. More in how recalls work.

Affected vehicles (1)

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Hyundai Kona recalls

All 9 Kona recalls

Official notice

Component
EQUIPMENT:OTHER:LABELS
Summary
Hyundai Motor America (Hyundai) is recalling certain 2020 Kona vehicles. The certification label may indicate incorrect Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 567, "Certification" and 110, "Tire Selection and Rims."
Safety risk
An incorrect GAWR could result in the vehicle being overloaded, increasing the risk of a crash.
Remedy
Hyundai will notify owners, and dealers will install new label stickers displaying the correct GAWR over the affected areas of the certification label, free of charge. The recall began March 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 187.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.