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Ford Expedition, F-150, Ranger Shift Cable Defect

NHTSA campaign 20V197000 · Reported Apr 3, 2020 · Ford Motor Company

high How serious is it? About this label

Unintended vehicle movement when the transmission is in a different gear than indicated increases the risk of injury or a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V197000
Reported to NHTSA	Apr 3, 2020
Manufacturer	Ford Motor Company
Part affected	Power Train:automatic Transmission:gear Position Indication (prndl)
Vehicles covered	3 model/year combinations, model years 2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

A lock clip on the transmission shift cable in your vehicle may not be fully seated. If that happens, the transmission could actually be in a different gear than what's shown on the gear shift indicator. If the parking brake isn't applied while this is happening, the vehicle could move on its own without you intending it to. Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation as necessary, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact Ford customer service at 1-866-436-7332 or your dealer.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V197000. More in how recalls work.

Affected vehicles (3)

2020 Ford Expedition
2020 Ford F-150
2020 Ford Ranger

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Powertrain Recalls Involving Fluid Leaks and Wheel Detachment · all 56 Ford recalls in this area

Other Ford Expedition recalls

Sep 22, 2026Ford Expedition and Super Duty Trucks: Headlight Failuremedium
Jun 24, 2026Ford, Lincoln SUVs: Transmission Park System May Failhigh
Jun 9, 2026Ford Expedition: Center Console May Have Sharp Edgesmedium
May 27, 2026Ford Expedition, Lincoln Navigator Seat Belt May Lockhigh
Mar 31, 2026Ford, Lincoln Windshield Wiper Arms May Breakmedium
Feb 20, 2026Ford and Lincoln Trailer Brake and Light Failurehigh

All 46 Expedition recalls

Official notice

Component: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Summary: Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.
Safety risk: If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.
Remedy: Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.