Home › Ford › Ranger › 20V197000

Ford F-150, Ranger, Expedition may not be in park

NHTSA campaign 20V197000 · Reported 2020-04-03 · Ford Motor Company

high How serious is it? About this label

A vehicle that rolls away on its own can injure someone or crash; it is not a park-it order, but use the parking brake every single time until it is repaired.

What's wrong, in plain English

A small clip that holds the shift cable in place may not be pushed all the way in. If it works loose, the transmission can be in a different gear than the one shown on the shifter. The biggest danger is thinking you left it in park when you did not — the vehicle can roll away after you get out. Always set the parking brake until a dealer checks and reseats the clip.

What you should do

1. Set the parking brake whenever you park, starting today. 2. Check your VIN at nhtsa.gov/recalls. 3. Call Ford customer service at 1-866-436-7332 (recall 20S18) or your dealer for the free inspection and clip repair; the recall began April 27, 2020.

Affected vehicles (3)

2020 Ford Expedition
2020 Ford F-150
2020 Ford Ranger

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford transmission, driveshaft and wheel recalls: which ones are urgent? · all 55 Ford recalls in this area

Official notice

Component: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Summary: Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.
Safety risk: If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.
Remedy: Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.